Support

Help Center & FAQ

Enter your tracking number (format BCS-XXXXXXXX) in the tracker on the homepage or the Track page. You'll see every scan from pickup to signature.

Express worldwide: 1–3 business days to major cities. GCC road: next day. Same-Day Bahrain: by 21:00 the same day.

Same-Day and Express deliveries run Saturday to Thursday. Friday delivery is available for urgent medical shipments.

For inbound shipments, we notify you by SMS and email with a secure payment link. Business accounts can settle duties on monthly invoice.

Yes — before the shipment goes out for delivery. Contact track@bahraincourier.com or call +973 1722 0000 with your tracking number.

Cash, illegal goods, and items restricted by IATA/IMDG. Dangerous goods require our certified DG service — see the Dangerous Goods page.

Use the Claims page within 30 days of delivery. Keep the packaging and take photos — our claims team responds within 5 business days.

Yes — volume rates, monthly invoicing, API access and a dedicated account manager. Open one via the Contact page in a single day.